
Alex
Which locations dropped CSAT last week?
AI Credit
1,200 remaining

Rockie
Found 2 locations, let me know if you want to dig into any of them.
Location 1
CSAT
78.6%
Location 2
CSAT
80.2%

Meet your agent
Hi, I'm Rockie
Rockie

Role
Tells you what to do next
Every insight surfaces with a clear next step attached. No interpreting, no guessing — just the action your team needs to take.
Knows what's wrong before you do
Surfaces incidents, root causes, and risks across every location — before a complaint becomes a reputation problem.
Instant intelligence, delivered to wherever you are
Personalized Operator Reports sent straight to your phone, whenever you want. Intelligence that travels with you.
Stays on top of every location
Rockie plugs into your full stack — POS, CDP, loyalty, reviews, and more — and stack ranks your locations so nothing slips.
Built for operators, not analysts
No SQL. No BI tools. No data team required. Rockie speaks in outcomes, not rows and columns
How Rockie delivers
Rockie doesn't wait for you to log in and look.
Every insight, every alert, every decision — delivered where operators actually work.
What Rockie does
Not just data. Real intelligence.
Rockie identifies, benchmarks, acts, and tells operators exactly what to do next.
Identifies root causes, not just trends
Rockie tells you why CSAT dropped at Location 14. Root cause analysis across every data source, automatically
Benchmarks every location against brand standards
Compares locations against each other and against brand standards so HQ always knows where to focus — and which locations need attention
Surfaces guest sentiment before it becomes a risk
Identifies patterns in guest signals across every channel so you catch issues at the signal stage, not the review stage
Connects intelligence to action
Every insight Rockie surfaces comes paired with a recommended next step. Specific to the location, specific to the issue
Sends instant operator reports to mobile
Every day, week, moment a personalized summary of what's changed, what's at risk, and where to focus — delivered to your phone, not buried in a tab
Tracks outcomes across all locations
Monitors how locations improve (or don't) over time. Rockie closes the loop between insight and outcome — so you know what's actually working
Outcomes
Your entire data team on auto-pilot.
%
+
CSAT lift
+
hours saved
%
+
fewer incidents
Getting Started
Rockie learns your brand data.
You don't lift a finger.
You go live with full intelligence across every location, in days not months.
Dedicated setup, integration, and onboarding.
1
Connect your stack
Integrate your data sources, brand standards, and locations.
Data source connections
Location list
Brand standards
Day 1
2
We connect every data source, map your location structure, and calibrate Rockie's benchmarks and thresholds. Rockie learns what good looks like for your brand.
POS & CDP integration
Review platform connections
Benchmark calibration
Day 2-5
3
Review Rockie's first intelligence pass and sign off. Your team stays in control. Rockie just does the work.
Day 6-7
4
Rockie keeps getting better
Every week of data makes Rockie's intelligence sharper. Our team monitors and refines continuously. Rockie improves without you doing a thing.
Ongoing
Your dedicated Momos Team
Onboarding specialist to connect and configure Rockie from day one
Ongoing Customer Success to tune performance and expand coverage
Regular reviews of Rockie's output — catching anything that needs refinement
New location rollouts handled end-to-end. Rockie scales as fast as you do













