8 Best Restaurant Loyalty Program Software in 2026

Vincent Nguyen

12 Best Guest Experience Management Software For Restaurants

Your regulars are your most valuable asset. They visit 20% more often, spend 20% more per check, and are far more likely to recommend you to friends.

A good loyalty program can unlock a whole new revenue stream for your restaurant. And the good news: you don't need a massive tech budget to build something that works.

In this article, I'll walk you through:

  1. Why and how a loyalty program can bring revenue impact to your restaurant business

  2. A list of the leading restaurant loyalty program software trusted by global F&B enterprises

If you want to jump straight to the list of software I'll review in this article, here they are:

Software Best Known For
Toast Loyalty Best Pick
Native POS-integrated loyalty with points, rewards & email automation
Paytronix Enterprise-grade loyalty & gift card platform for restaurant chains
Punchh AI-powered loyalty & CRM for large restaurant brands
SpotOn POS-native loyalty tied to reservations & online ordering
Thanx Credit card-linked loyalty with automated guest re-engagement
Fivestars Automated loyalty network with built-in customer acquisition
Lightspeed Loyalty Points & rewards built into Lightspeed's restaurant POS ecosystem
Stamp Me Digital punch card loyalty for independent & small-chain restaurants

The Impact Of A Good Loyalty Program On Your Restaurants

Here are some statistics from industry reports to show you the power of loyalty programs:

Stat Insight Source
12–18% more incremental revenue/year generated by loyalty members vs. non-members Deliverect
1.6x more likely to hit double-digit revenue growth for brands with a well-developed loyalty program Mastercard
$150M in incremental revenue in year 1 driven by one fast-casual chain after refining its loyalty program Mastercard
20% more visits + 20% higher spend per check loyalty members vs. non-members BusinessDasher
64% spend more per transaction to earn points loyalty program members deliberately increase order size to maximize rewards Deliverect
35% increase in spending if a loyalty program is offered what customers say they'd spend more at a restaurant with a compelling program BusinessDasher

How We Choose The Best Restaurant Loyalty Software?

All of the software chosen in this list satisfy the following criteria:

  • 1
    It integrates with your POS and ordering stack

    A loyalty platform that doesn't sync with your POS, online ordering, and reservation tools is a data silo. Check the native integration list before you check the feature list.

  • 2
    It works consistently across every location

    Guests should earn at one location and redeem at another without friction. Look for centralized program management, location-level reporting, and brand-wide promotion controls.

  • 3
    It segments guests instead of blasting them

    The point of loyalty software is to identify who's about to churn, who's worth winning back, and who's already an advocate, then talk to each group differently. Blast-only tools are punch cards with extra steps.

  • 4
    It surfaces metrics operators can act on

    Sign-ups and redemptions don't help a regional manager decide what to do Monday. Look for repeat visit rate, days between visits, lifetime value by cohort, and campaign attribution.

Now, let me walk you through the list of loyalty software that satisfy those standards:

1. Toast Loyalty

Toast Loyalty is a points-based rewards program built directly into the Toast POS system, designed to help restaurants turn one-time diners into regulars without adding another app to the stack.

What Toast Loyalty does especially well is how low-maintenance it is. Once it's set up, points are tracked automatically with every transaction. Guests earn rewards in the background, redemptions happen at the register or online, and your team rarely has to think about it.

What you can do with Toast Loyalty:

  • Let guests sign up in the way that suits them, whether that's a phone number, email, or a linked credit card. If they pay with a linked card, points get added without anyone signing in.

  • Choose between spend-based or visit-based earning, then layer on welcome bonuses, birthday rewards, and double-point days from the same dashboard.

  • Run loyalty across every Toast surface you already use, including the POS, online ordering, kiosk, Toast Go, and the Local by Toast app. Points and rewards follow the guest wherever they order.

  • Send targeted offers to loyalty members through Toast's built-in email and SMS tools, so you can re-engage quiet regulars without a separate marketing platform.

Why Toast Loyalty stands out: I think the real strength here is the integration. Because loyalty lives inside the same system that runs your orders and payments, there's no second tool to log into and no data to sync. The earning structure is also flexible in a smart way. Spend-based points fit fine dining, visit-based points fit a quick-service cafe, and you can switch between them as your business changes.

It's best for: Restaurants already running on Toast POS that want a loyalty program without bolting on another vendor. Everything works within one unified ecosystem.

Pricing: Toast Loyalty is sold as part of the Marketing Essentials bundle at $185/month, on top of your base Toast POS subscription. The bundle also includes gift cards and email marketing

2. Paytronix

Paytronix is a guest engagement platform built for restaurants and convenience stores, combining loyalty, online ordering, CRM, and AI-powered marketing into a single suite.

What Paytronix does especially well is turn raw transaction data into personal, targeted campaigns. Once it's running, the platform learns from every order and visit, then uses that data to send the right message to the right guest at the right moment, often with measurable lift in visit frequency and spend.

What you can do with Paytronix:

  • Build highly customizable loyalty programs based on points, visits, or tiered structures, with hundreds of built-in audience segments to target the right guests with the right offers.

  • Layer subscriptions on top of loyalty to lock in your most frequent guests with monthly perks, recurring rewards, or members-only pricing that smooths out revenue.

  • Run omnichannel campaigns across email, SMS, push, and your branded mobile app from a single dashboard, with AI-driven personalization that Paytronix says can lift message effectiveness by 400 to 500%.

  • Connect everything to your existing stack through 450+ integrations, including 30+ POS systems, so loyalty data flows alongside online ordering, payments, and catering without manual stitching.

Why Paytronix stands out: I think the strongest argument for Paytronix is the depth of its data layer. Unlike POS-bundled loyalty tools that handle the basics, Paytronix is built to support enterprise-grade segmentation and 1:1 personalization at scale. Brands like Smashburger and Peet's Coffee have used it to drive measurable revenue lift, with Paytronix reporting participation rates of 50 to 70% among its top clients, well above the industry norm.

It's best for: Multi-location restaurant chains, fast-casual brands, and convenience store operators that need a platform that can handle complex segmentation, subscriptions, and cross-channel marketing. It can be little bit of an overkill for single-location operators looking for a simple rewards setup.

Pricing: Paytronix uses custom pricing based on your business size, feature mix, and integration needs. Enterprise loyalty platforms in this category typically range from $1,500 to $5,000+/month, often with a one-time setup fee for onboarding and integrations.

3. Punchh

PAR Punchh is an enterprise-grade loyalty and guest engagement platform built for large restaurant chains, used by over 40% of the top 100 restaurant brands in the US.

What Punchh does especially well is personalization at scale. Its AI-powered engine analyzes guest behavior across every channel and turns that data into hyper-targeted offers in real time, which is why brands like Yum!, TGI Friday's, and Casey's run their loyalty programs on it.

What you can do with Punchh:

  • Build flexible loyalty programs based on points, tiers, referrals, or social cause tie-ins, fully customized to your brand's KPIs.

  • Use Punchh Wallet to combine loyalty and payments into one tap, with reported lift of up to 6.5x in customer frequency for early adopters.

  • Run subscription programs alongside traditional loyalty for recurring revenue from your most frequent guests.

  • Connect to your existing stack through open APIs and integrations across POS, mobile apps, online ordering, and digital wallets like Apple Pay.

Why Punchh stands out: Punchh is probably the loyalty platform of choice when scale and personalization matter more than simplicity. The AI-powered segmentation, dedicated loyalty strategists, and 100%+ net dollar retention reflect a product built for enterprise brands that need their loyalty program to function as a serious revenue engine.

It's best for: Large restaurant chains, multi-unit fast-casual brands, and convenience store operators with the volume and digital maturity to justify an enterprise platform. It's overkill for independent operators or small groups.

Pricing: Custom pricing based on brand size, channel mix, and integration needs. Punchh sits at the enterprise end of the market, well above POS-bundled tools like Toast Loyalty.

4. SpotOn

SpotOn is a loyalty program built directly into the SpotOn restaurant POS, designed especially for independent operators who want enterprise-style rewards without the enterprise-style headache.

What SpotOn Loyalty does particularly well is make participation effortless on both sides of the counter. Customers can check in with just a phone number, a loyalty card, or the GoTo Place app, while operators quietly run everything from one dashboard that's refreshingly easy to learn.

What you can do with SpotOn Loyalty:

  • Run points-based or dollar-based programs, with custom one-off rewards you can fire off on the fly to welcome new customers

  • Automatically reward customers on birthdays or when they've been quietly missing for a while

  • Send beautifully branded marketing campaigns by email and social directly from the dashboard

  • Track ROI cleanly in one place

Why SpotOn stands out: What I genuinely appreciate about SpotOn is how thoughtfully it's built for independent restaurants. It's integrated with the SpotOn POS, online ordering, and reservations, so you have everything in one place.

It's best for: Independent restaurants and small-to-mid-sized groups already running on SpotOn POS that want a loyalty program their staff can actually use without extensive training.

Pricing: Custom-quoted as part of the broader SpotOn restaurant package. SpotOn's POS software tiers range from $0 to roughly $135+/month, with loyalty bundled or added depending on your configuration.

5. Thanx

Thanx is a loyalty and guest engagement platform for restaurants, built around credit card tokenization that captures purchase data without making customers fumble with apps or punch cards.

What Thanx does well is shift loyalty away from blanket discounts. Instead of giving away free items to anyone who walks in, the platform rewards guests with access, exclusivity, and personalized perks, which protects margins while still driving repeat visits.

What you can do with Thanx:

  • Capture in-store and online purchase data through credit card linking, with no scan-the-app friction at checkout.

  • Build self-service loyalty programs you can update in real time, swapping rewards on the fly when food costs shift or a campaign isn't landing.

  • Run lifecycle marketing automation, including a Winback engine that uses machine learning to re-engage lapsed guests.

  • Layer in tiered rewards beyond discounts, like reservations, swag, or secret menu access for top spenders.

Why Thanx stands out: Thanx pitches itself as "loyalty 3.0". Most loyalty programs sit untouched for years, but Thanx is built for marketing teams that want to iterate. Velvet Taco reportedly drives close to 40% of revenue through its Thanx-powered program, and the average client gets that mix to around 20%.

It's best for: Mid-sized restaurant brands and emerging chains with small marketing teams that want a flexible, data-rich loyalty program without the enterprise overhead of Punchh or Paytronix.

Pricing: Custom-quoted with no public pricing or free plan. Contracts often run multi-year, with separate fees for technical support and customer success.

6. FiveStars

FiveStars by SumUp is a customer loyalty and automated marketing platform built for small local businesses, with a national network of 70 million consumers and 12,000+ merchants.

What Fivestars does well is take the friction out of sign-ups. Customers join with just a phone number at checkout, no app or punch card required, which is why it's become a common fixture at independent cafes, salons, and small retail shops across the US.

What you can do with Fivestars:

  • Run a points-based loyalty program where customers check in with their phone number, with rewards redeemed automatically at the register.

  • Use AutoPilot to send targeted offers, birthday rewards, and win-back campaigns without manually setting them up each time.

  • Add customers to your database with a text-to-join keyword sent to 5STARS (578277), then promote it on your storefront, social media, or website.

  • Track campaign performance and customer behavior through the SumUp Connect dashboard, including ROI on each promotion.

Why Fivestars stands out: Fivestars is built for small businesses that don't have a marketing team. The setup is light, the daily workload is close to zero, and the platform piggybacks on SumUp's broader payment ecosystem if you want to bundle loyalty with card processing. The trade-off, based on user reviews, is that the product hasn't seen meaningful UX updates in a while, and your customer base is shared across the Fivestars network with other local businesses.

It's best for: Independent local businesses like cafes, salons, barbershops, and small retailers that want a low-effort loyalty program without managing complex segmentation or campaign logic.

Pricing: Custom-quoted, with most plans now requiring annual contracts following the SumUp acquisition. Fivestars is often bundled with SumUp's payment processing hardware and services.

7. Lightspeed Loyalty

Lightspeed Loyalty is a built-in loyalty and customer engagement tool that comes integrated with Lightspeed Restaurant POS, designed to keep diners coming back without bolting on a third-party system.

What Lightspeed Loyalty does well is keep everything in one place. Because it lives inside the same POS that handles orders, payments, and reporting, points get tracked automatically and rewards apply at checkout without staff workarounds.

What you can do with Lightspeed Loyalty:

  • Run points-based rewards programs that customers earn into regardless of payment method, with redemptions applied directly at the POS.

  • Segment your customer base by spending habits and visit frequency, then build targeted campaigns around those cohorts.

  • Send promotional SMS, email, and push notifications using a built-in drag-and-drop email builder.

  • Automate marketing with birthday rewards, win-back flows, and tiered membership levels for VIP customers.

Why Lightspeed Loyalty stands out: I believe the strongest pitch is the unified data layer. One company, one source of customer data, and one support team. Lightspeed Loyalty is included in all Lightspeed Restaurant plans, so operators already on Lightspeed don't pay extra for it, which is a real edge over Toast's $185/month bundle. The flip side is that it only works inside the Lightspeed ecosystem, with no portability if you ever switch POS.

It's best for: Independent restaurants, cafes, bars, and small multi-location groups already running Lightspeed Restaurant who want a no-fuss loyalty program without a separate vendor or contract.

Pricing: Loyalty is included across all Lightspeed Restaurant plans, which start at $69/month for Starter, $189/month for Essential, and $399/month for Premium. Please note that on the retail side, loyalty requires the Core plan at $149/month.

8. Stamp Me

Stamp Me is a digital stamp card app that for mobile, with no POS integration or specialized hardware required.

Customers can join simply by scanning a QR code or downloading the app, then collect stamps with each visit. They can redeem rewards directly from their phone, which is really convenient.

What you can do with Stamp Me:

  • Build a digital stamp card in minutes with no hardware, software, or POS integration to install.

  • Validate stamps through six different methods, including the StampPod tap-and-go device, QR codes, manual entry, and Stamp Tags worn as lanyards by staff.

  • Send free push notifications and paid SMS messages to loyalty members through the merchant console, plus run automated birthday rewards and Scratch & Win games.

  • Connect your loyalty data to email or CRM platforms via Zapier, with full access to customer names, emails, and phone numbers.

Why Stamp Me stands out: Stamp Me is built for businesses that want loyalty without the implementation overhead. There's no contract, no POS sync, and a 30-day free trial before any payment. The trade-off is depth: you get a great stamp card, but not the segmentation, tiered rewards, or behavioral analytics that platforms like Thanx or Punchh offer.

It's best for: Independent cafes, takeaway shops, salons, gyms, car washes, and small retailers that want a low-cost digital punch card without committing to a full POS overhaul.

Pricing: Three tiers including Lite, Pro, and Elite, starting from around $29/month with a 30-day free trial. SMS sends carry a small per-message fee, while push notifications are unlimited.

How Momos Improves Your Loyalty Software

At the end of the day, a great restaurant loyalty program is only half the battle.

The other half is what happens when a guest complains about missed points, a bad meal, or a reward they can't use.

That's where Momos fits in.

Momos is a guest experience management platform that works on top of the loyalty software you already have (Paytronix, Punchh, Toast Loyalty, Spendgo, and others), turning loyalty into a service recovery and revenue attribution engine.

Put simply, Momos helps major F&B brands to:

  1. Issue points, rewards, and missed-entry credits directly from the support thread, without agents leaving Momos to log into a separate loyalty console.

  2. Auto-log every loyalty action back into the Inbox thread, so two agents working the same case never double-comp the same guest.

  3. Enforce brand-level Recovery Policies and per-role permissions, so loyalty spend stays within guardrails and never blows the budget.

  4. Track the full Loyalty Recovery Journey from Eligible → Issued → Redeemed, so you can finally see whether the points and rewards you issued actually brought the guest back.

  5. Feed every loyalty event into the CDP and Care Analytics, giving you one unified view of guest behavior, recovery ROI, and program performance across every location.

If you already run a loyalty program but can't tell whether your service recovery is actually recovering revenue, that's the gap Momos closes.

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Stay ahead of the curve in with expert insights and industry researches about restaurant guest experience from Momos.

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Join over 20,000 locations worldwide

See how Momos helps winning companies drive revenue and manage customer experience across 600+ brands globally.

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Insights

Join over 20,000 locations worldwide

See how Momos helps winning companies drive revenue and manage customer experience across 600+ brands globally.

AI-powered

Insights

Join over 20,000 locations worldwide

See how Momos helps winning companies drive revenue and manage customer experience across 600+ brands globally.

AI-powered Insights