Vincent Nguyen
12 Best Restaurant Management Software For F&B Brands
Contents
It’s rare to find a restaurant running purely on manual processes these days.
That manual approach works perfectly fine in the beginning. However, as your restaurant scales, you’ll quickly learn that this leads to missed orders and general disorganization.
Technology has empowered restaurant owners to better manage their business. In your hands now is AI-powered forecasting, inventory management, automated customer support, and so much more. You should totally leverage that.
I’ve been researching the best software to help you manage your restaurant and come up with this top 12 list. If you're a restaurateur looking to improve operations, this guide is exactly what you need.
I’ll cover:
12 best restaurant management software and why they’re so good
How can you apply them to your restaurant
Key features and pricing
Let’s dive right in!
8 Ways Restaurant Management Software Boosts Operational Excellence
Technology is meant to increase our efficiency and make our lives easier. The restaurant industry is no exception.
I’ve created a “Then vs. Now” table for you to see the impact that good management software can bring to your restaurant:
← Then | Now → |
Paper tickets and handwritten orders sent to the kitchen | Digital orders are sent instantly through POS and Kitchen Display Systems (KDS) |
Cash registers with basic sales tracking | Cloud-based POS systems with real-time reporting and analytics |
Phone-only reservations | Online reservations via platforms like OpenTable and Resy |
Walk-in and dine-in focused revenue | Multi-channel revenue: dine-in, delivery, curbside, and online ordering |
Limited customer data collection | Detailed guest data, CRM systems, and loyalty tracking |
Manual inventory counts | Automated inventory and supply chain management software |
Cash and card payments only | Contactless, mobile wallets like Apple Pay, QR payments, and BNPL options |
Word-of-mouth marketing | Digital marketing, online reviews, and reputation management on platforms like Momos or Yelp |
6 Common Types of Restaurant Management Software
There are typically two types of restaurant management software:
All-in-one management software: you get features to manage all aspects of restaurant operations in one platform.
Single-point solution: you get features that only address one specific area of your operations, such as reservations or inventory.
The end goal is not about choosing the most cost-effective or the most comprehensive platform. You need to pick one that best fits your business’ needs.
Ask yourself: “What aspect of my restaurant operations do I want to improve?”
Your answer will point you toward one (or more) of these six restaurant management software types:
Inventory management software
Table management software
Workforce management software
Review management & Reputation management software
Kitchen management software
Loyalty management software
12 Best Restaurant Management Software Globally Loved
I rank these software in terms of:
How comprehensive they are
How popular they are with popular restaurant franchises
Opinions from restaurant executives
Okay, now let’s get into the list:
# | Software | Type | Rating |
1 | Momos | Guest experience, reputation management & operational analytics | ⭐ 4.9/5 |
2 | Restaurant365 | End-to-end restaurant management | ⭐ 4.3/5 |
3 | 7Shifts | Workforce & employee management | ⭐ 4.6/5 |
4 | MarketMan | Inventory & food cost management | ⭐ 4.3/5 |
5 | OpenTable | Reservations & table management | ⭐ 4.3/5 |
6 | Toast | Point of sale & restaurant operations | ⭐ 4.2/5 |
7 | Tripleseat | Event & private dining management | ⭐ 4.6/5 |
8 | Owner.com | Direct ordering & customer retention | ⭐ 4.4/5 |
9 | Lightspeed | Cloud POS & multi-location management | ⭐ 4.1/5 |
10 | Winnow | AI-powered food waste management | ⭐ 4.5/5 |
11 | SevenRooms | Guest experience & retention platform | ⭐ 4.4/5 |
12 | Olo | Digital ordering & delivery infrastructure | ⭐ 4.0/5 |
1. Momos
Category: Restaurant guest experience & reputation management software
Most restaurant operators know guest experience matters. What they don't have is a single place to unify it, measure it, and act on it across every location at once.
Momos solves that by unifying every guest signal (reviews, messages, survey responses, delivery app feedback) across every location into one Unified Inbox and transforms what was previously scattered noise into a clear, actionable picture of where the business stands and what needs to change.
What separates Momos from a simple review management tool is what happens after the feedback comes in.
With the wealth of information from the guest feedback, Momos surfaces Operational Insight Dashboards to give you a bird-eye view about where your restaurant is doing well and where it needs improvement.
For example, if I look at this dashboard, here are my action items:
Priority | Category | Action |
🔴 Fix Now | Sandwich | Flagged across food, speed & atmosphere. Need to audit product and prep immediately |
🔴 Fix Now | Wrong & Missing Items | 1.2% incident rate. Need to tighten kitchen accuracy and order verification |
🟡 Watch | Atmosphere | Lowest OSAT at 69.3%. Need a clear improvement plan |
🟡 Watch | Slow Service | Trending up +9.56%. Maintain momentum, close the remaining gap |
🟢 Double Down | Hospitality | 80% OSAT. Reinforce attentiveness in staff training |
🟢 Double Down | Food Quality | Flavor is a proven strength. Lean into it in marketing and menu positioning |
Thanks to this wealth of insights, restaurant operators can:
Prevent issues from scaling: catch operational problems at one location before they become a systemwide liability.
Turn guest sentiment into strategy: move beyond gut feel and make data-driven decisions that directly improve guest experience and drive revenue.
Align your entire organization: give Operations, Marketing, and CX teams a shared view of performance so every function is working toward the same guest experience goals.
Momos is one of the fastest-growing guest experience platforms in the industry, trusted by over 600 enterprise brands including Baskin-Robbins, Papa Murphy’s, and Potbelly, and many more, all seeing significantly improved operational excellence thanks to the insights Momos brings.
Website: Momos
2. Restaurant365
Category: End-to-end restaurant management software
Restaurant365 is an all-in-one restaurant management platform built specifically for multi-unit operators.
With Restaurant365, you get accounting, inventory, scheduling, and payroll combined into a single system. It is the most comprehensive restaurant management solution on the market.
Some major clients of Restaurant365 include Portillo's, Walk-On's Sports Bistreaux, and Newk's Eatery.
Key features: Accounting, inventory management, workforce scheduling, reporting & analytics
What makes them stand out: The only platform that natively combines restaurant accounting with operations. No integrations, no data gaps.
Pricing: Custom pricing based on number of locations. Typically starts around $400–$500/month for smaller operators, scaling up for enterprise deployments.
It's a great fit for: Multi-location restaurant groups that want to consolidate their back-office operations into one system and reduce administrative overhead.
Website: Restaurant365
3. 7Shifts
Category: Restaurant workforce & employee management software
7shifts is a workforce management platform built exclusively for restaurants.
With 7shifts, you get employee scheduling, time tracking, tip pooling, and payroll integration combined into one intuitive platform. It is the most widely adopted workforce management solution in the restaurant industry.
Some major clients of 7shifts include Bareburger, Modern Market, and Sauce Pizza & Wine.
Key features: Employee scheduling, time & attendance, tip management, labor cost tracking, team communication
What makes them stand out: Built exclusively for restaurants. Every feature is designed around the realities of shift-based, high-turnover hospitality teams.
Pricing: Free plan available for single locations. Paid plans start at $29.99/month per location, scaling up for enterprise operators.
It's a great fit for: Restaurant operators who want to reduce labor costs and simplify scheduling to keep their front and back of house teams aligned.
Website: 7shifts
4. Marketman
Category: Restaurant inventory & food cost management software
MarketMan is an inventory and food cost management platform purpose-built for restaurant operators.
With MarketMan, you get real-time inventory tracking, automated purchase orders, recipe management, and vendor invoice management, all in one place:
Some major clients of MarketMan include Bareburger, Dickey's Barbecue Pit, and Thunderbird Food & Drink.
Key features: Inventory management, recipe & menu costing, purchase order automation, supplier management, waste tracking
What makes them stand out: Laser-focused on food cost control. MarketMan gives operators exact visibility into where every dollar of food spend is going.
Pricing: Plans start at approximately $239/month per location, with custom enterprise pricing for larger groups.
It's a great fit for: Restaurant groups looking to tighten food cost margins and reduce waste.
Website: MarketMan
5. OpenTable
Category: Restaurant reservations & table management software
OpenTable is a strong reservation and guest management platform. In fact, it is the most recognized reservation management software in the industry.
What’s so great about OpenTable is that its consumer network organically drives discovery. Restaurants listed on OpenTable get discovered by diners actively looking to book, which means it doubles as a marketing channel.
Apart from that, you also get automated reminders the day before combined with credit card holds for larger parties have made no-shows nearly negligible for many operators.
Here’s how the UI of OpenTable looks like:
Key features: Online reservations, guest CRM & preference tracking, automated confirmation & reminder emails, waitlist management, revenue & reservation analytics
What makes them stand out: The combination of a consumer-facing booking network and a powerful back-end CRM so restaurants can manage reservations and build guest relationships at scale, at the same time.
Pricing: Starts around $250–$299/month per location, plus $1 per cover for reservations sourced through the OpenTable app. Reservations made through your own website widget are free beyond the flat fee.
Things to consider: Costs can add up quickly for high-volume venues. Operators in smaller markets or casual concepts often find leaner alternatives like Resy or Tock more cost-effective.
It's a great fit for: Full-service and fine dining restaurants that want a scalable reservation system with built-in guest discovery, CRM, and no-show reduction tools.
Website: OpenTable
6. Toast
Category: Restaurant point of sale (POS) & operations software
If you're running a restaurant, you should have heard of Toast. From the POS terminal on your counter to the tablet in your server's hand, Toast has quietly become the backbone of how thousands of restaurants take orders and run their business day-to-day.
With Toast, you get a full-stack restaurant operating system: POS, online ordering, payroll, scheduling, inventory, and guest marketing all built natively on one platform. It is the fastest-growing restaurant technology company in the industry, now serving over 100,000 restaurant locations across the United States.
Some major clients of Toast include Nobu, Jamba, and Bartaco, alongside hundreds of thousands of independent operators.
Key features: Point of sale, online ordering, delivery management, payroll & scheduling, inventory tracking, guest CRM & loyalty, reporting & analytics
What makes them stand out: Toast is built exclusively for restaurants. Unlike generic POS systems, Toast removes the need to stitch together multiple vendors across your tech stack.
Pricing: Starts at $0/month for single-location operators on the Starter plan, scaling to $165+/month for more advanced features. Hardware and installation costs apply separately.
It's a great fit for: Any restaurant from single-location independents to large enterprise chains.
Website: Toast
7. TripeSeat
Category: Restaurant event & private dining management software
Tripleseat is the event management and private dining platform built for restaurants, hotels, and hospitality venues.
What started as a simple event booking tool has evolved into the most widely adopted event sales and management platform in the hospitality industry, trusted by operators who know that events revenue is some of the most profitable revenue a restaurant can generate.
Here are some key features from TripleSeat:
Some major customers of Tripleseat include Kimpton Hotels, Fox Restaurant Concepts, and Levy Restaurants.
Key features: Event booking & lead management, BEO generation, contract & proposal management, guest communication tools, payment processing, reporting & analytics
What makes them stand out: Tripleseat replaces spreadsheets, email chains, and disconnected tools with one streamlined system that keeps every event detail in one place.
Pricing: Custom pricing based on venue type and number of locations. Typically starts around $499/month, scaling for multi-location and enterprise operators.
It's a great fit for: Restaurants, hotels, and venues with an active private dining or catering business.
Website: Tripleseat
8. Owner.com
Category: Restaurant direct ordering & customer retention software
If you're tired of paying 15–30% commissions to DoorDash, Uber Eats, and Grubhub on every single order, Owner.com was built specifically to solve that problem. Owner.com gives restaurants a direct ordering channel, such as their own branded website, app, and loyalty program, so they can own their customer relationships instead of renting them from aggregators.
It is one of the fastest-growing restaurant technology companies in the US, and its growth is almost entirely word-of-mouth from operators who finally saw their margins improve after years of aggregator dependency.
Key features: Commission-free online ordering, branded restaurant website, native loyalty & rewards, automated email & SMS marketing, Google SEO optimization, full customer data ownership
What makes them stand out: Most platforms help you take orders. Owner.com helps you take your customers back. The built-in marketing automation supports busy owners a lot with marketing that could have taken a whole team to do.
Pricing: Starts at approximately $149–$199/month, flat. No per-order fees, no commissions. For most operators, a handful of redirected orders per week covers the entire monthly cost.
Things to consider: Owner.com is laser-focused on direct ordering and marketing. You'll still need a POS, reservation system, and operations tools to run the full restaurant. It isn't an all-in-one stack replacement.
It's a great fit for: Any restaurant losing meaningful margin to third-party delivery platforms who want to build a direct revenue channel.
Website: Owner.com
9. Lightspeed
Category: Restaurant cloud POS & multi-location management software
Where legacy systems force operators to manage disconnected tools, Lightspeed brings it all into one cloud-based platform that just works, whether you're running a single bistro or a growing national chain.
It is one of the most established cloud POS companies in the market, publicly traded, and trusted by over 150,000 businesses worldwide. Although it’s positioned more as a POS system for retail, Lightspeed also has a solid reputation among full-service restaurants.
Here’s the full suite of features that Lightspeed offers:
Key features: Cloud-based POS, table & floor management, menu engineering, inventory tracking, multi-location reporting, online ordering, customer loyalty, and integrations with major delivery and accounting platforms
What makes them stand out: Lightspeed works for an independent restaurant on day one and still holds up as you grow to 20, 50, or 100 locations. The reporting depth and inventory management capabilities are genuinely stronger than most competitors at a similar price point.
Pricing: Starts at approximately $189/month per location for restaurant plans. Advanced features and additional modules are priced separately.
It's a great fit for: Full-service restaurants and multi-location operators who have outgrown their current POS and need a cloud-based system.
Website: Lightspeed
10. Winnow
Category: Restaurant AI-powered food waste management software
The average restaurant wastes 4–10% of all food purchased before it ever reaches a guest. For most operators, that number sits quietly in the background, but with Winnow, they can now bring it into focus.
Winnow is a food management software with AI-powered computer vision that can automatically identify, log, and measure every item thrown away.
It is one of the most proven food waste platforms in the industry, deployed across IKEA, Accor, Compass Group, and hundreds of other large-scale hospitality operators globally, with documented results showing kitchens cutting food waste by up to 50% within the first year.
Key features: AI-powered food waste tracking, smart scale integration, computer vision waste identification, real-time waste reporting, cost impact analytics, kitchen team dashboards
What makes them stand out: Winnow doesn't just measure waste — it makes waste visible to the people actually creating it. Kitchen teams see real-time feedback on what's being thrown away and what it costs, which drives behavioral change without management having to enforce it top-down.
Pricing: Custom pricing based on kitchen size and number of sites. Typically positioned as an enterprise and mid-market solution.
It's a great fit for: Large-scale hospitality operators, hotel groups, and contract caterers who are serious about sustainability.
Website: Winnow
11. Sevenrooms
Category: Restaurant guest experience & retention software
SevenRooms is a guest experience and retention platform that goes far deeper than bookings. It can create incredibly rich guest profiles, dining preferences, allergies, special occasions, and visit history, and putting all of that context in front of your team before the guest even walks through the door.
It is one of the fastest-growing hospitality CRM platforms in the industry, backed by investors including L Catterton and trusted by some of the most guest-obsessed operators in the world.
Key features: Reservations & waitlist management, guest CRM & profile building, automated marketing & segmentation, loyalty & rewards, online ordering, review aggregation, and post-visit feedback tools
What makes them stand out: SevenRooms is built around one core belief — that guest data is the most valuable asset a restaurant owns. While other platforms focus on filling seats, SevenRooms focuses on what happens after the guest sits down, and every time they come back.
Pricing: Custom pricing based on venue type and number of locations. Typically positioned as a mid-market to enterprise solution.
It's a great fit for: Full-service restaurants, hotel F&B outlets, and hospitality groups that are serious about guest retention, personalization, and turning one-time diners into lifelong regulars.
Website: SevenRooms
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