How to Get More Five-Star Google Reviews

How to Get More Five-Star Google Reviews

90% of people read online reviews before visiting a business, according to Forbes. Even a small increase in your Google rating can mean more foot traffic, higher trust, and better search rankings.

For multi-location operators, reviews aren’t just a reputation tool — they directly affect how customers find and choose you.

With Review Boosting, you can systematically increase high-quality reviews while learning from customer feedback to improve the experience.

The challenge: customers speak up… but not always online

Happy customers often leave with a smile but never share their experience publicly. Meanwhile, unhappy customers are more likely to post reviews. Without a strategy to encourage positive reviews, your Google profile might not reflect your true service quality.

How Momos helps you boost reviews the right way

Review Boosting makes it easy to:

• Ask the right customers at the right time to leave a Google review
• Use simple surveys to identify happy customers
• Redirect them to your Google profile in just one click
• Collect private feedback from less-satisfied customers so you can fix issues before they go public

The result? More authentic, positive reviews, and a steady improvement in your online reputation.

How it works (step-by-step)

1) Create your survey

From Survey Builder, set up the survey of your choice. 

2) Set up your Review Boosting rules

In the survey settings customize the layout of the boosting page.

3) Distribute the survey

Share it after key touchpoints: dine-in visits, deliveries, or events. Use SMS, email, or QR codes on receipts and tables.

4) Redirect happy customers to Google

When a customer gives a high score, Momos automatically shows them your Google review link.

5) Review and act on feedback

For lower scores, feedback goes into your Inbox for quick follow-up and recovery.

Pro tips

• Ask promptly: send the survey within 24 hours of the visit for the best response rate.
• Make it mobile-friendly: most customers will complete it on their phones.
• Follow up privately: resolving a poor experience can still lead to an updated review later.

Ready to start boosting your reviews?

• Already a customer? Set up Review Boosting in your dashboard today.
• New to Momos? See how Review Boosting can grow your ratings and revenue. Sign up
  

Frequently Asked Questions

Will this violate Google’s review policies?
No. Momos encourages reviews without offering incentives, and customers are free to leave honest feedback.

Can I filter who gets the review link?
Yes. You can set rules so only customers with high survey scores are shown the Google link.

What if a customer leaves a low score?
Their feedback is sent to your Inbox for private follow-up — giving you a chance to resolve issues before they become public.

Do I need technical skills to set this up?
No. Surveys and review rules are built through a simple interface.