AI Review Manager
Manage Customer Interactions Faster and Smarter with Momos AI Agent
Momos AI Review Manager taps billions of interactions to deliver instant, brand-aligned replies tailored to your customers. Boost satisfaction and build lasting relationships effortlessly.
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Drive Better Outcomes
Automate 99%+ of Your Customer Interactions
Reduce manual workload with AI-driven responses across every channel
Respond to 100% of Your Customers
Ensure every feedback is addressed with intelligent, round-the-clock support
Drive Significant Cost Savings
Save hundreds of person-hours while delivering exceptional customer service
How it works
Improve Operations with Customizable Surveys
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With integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Track item-level feedback and customer preferences to grow customer satisfaction and retention across all your locations.
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Uncover Location Insights with Detailed Analytics
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Deliver the best customer experience for all of your locations with insights for every brand, location, and customer. Leverage Momos’ AI-driven insights to identify trends and top issues impacting customer experiences at each location.
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Boost Your Ratings and Reviews
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Businesses with ratings above 4.4 see a 28% increase in revenue growth. Amplify your online presence by turning positive survey feedback into public reviews, enhancing your ratings across platforms.
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Recover Every Unhappy Customer
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Increasing customer retention by just 5% can boost revenue by 25-95%. Turn negative experiences into opportunities by identifying unhappy customers through survey responses and addressing their concerns with automated recovery solutions.
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Enhance Productivity with the Best AI Agent
Activate the Human-Quality AI Agent to Deliver Personalized Responses
Tailor every interaction based on customer context and enhance satisfaction with personalized, human-like responses.
Ensure 24/7 Availability for Every Customer Interaction
Momos AI Agents operate round-the-clock, automating responses and easily handling high volumes while reducing costs.
Enhance Productivity with a Built-in AI Agent
Momos AI Review Manager is built into your workflows, provides context, suggests replies, and executes pre-approved actions to turn every agent into a top performer.
Streamline Feedback with Momos Unified Inbox
Centralize All of Your Reviews in One Place
Consolidate all reviews across multiple channels into one place. Streamline and respond automatically to deliver seamless customer experience across channels and locations.
Intelligent Tagging and Categorization
Stay in sync with real-time customer feedback using advanced tagging and alerts. Ensure no sentiment is missed, and respond swiftly to maintain customer trust and loyalty.
Advanced Assignment Rules and Internal Chat
Track every conversation with ease—online and offline. Momos’ tools streamline workflows, reduce errors, and enable faster more accurate responses.
Discover How to Achieve Better Business Results
Solutions
Reputation Management
Get Better Reviews, More Customers, Every Location
Customer Service
Automate Customer Service and Recover Unhappy Customers
Core Actions
Automate Your Customer Interactions
Power Your Customer Service and Save Time
Recover Unhappy Customers
Win Back Customers and Recapture Revenue
Join Over 20,000 Locations Worldwide
See how Momos helps winning companies drive revenue and manage customer experience across 600+ brands globally.
