How Poke Theory achieved 90% response rates across channels
By leveraging Momos’ Customer Care solution, the restaurant group centralized customer feedback and streamlined operations to manage 500+ customer interactions every month.
- Locations: 25
- Momos Partner Since: 2021
90%
customer response rate
30%
customer retention
10%
boost in monthly online ratings
Momos has quickly become a valuable platform for every F&B business. Since using Momos' marketing and customer engagement suite, our brand has grown significantly, and we've seen improvements based on our customer feedback. The Momos team has created a fantastic, easy-to-use product that has been missing in the industry. We can't live without it.
Vanessa
Owner
Key Results with Momos
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