Product | Operator Report

Instant Operational Insights Delivered to Your Mobile Inbox

The Operator Report provides a weekly AI-powered snapshot of your top metrics across locations, incidents, and feedback—delivered directly to your email and mobile device so that you can address issues quickly at every location.
Get Started

Drive Better Outcomes

Mobile-Ready Reports On-The-Go

Get operational insights delivered to your mobile inbox every week. Drill down into issues by location, source, and category.

30% Fewer Incidents at Every Location

Rockie, our AI Copilot for Customer Experience, translates complex data into actionable solutions — so you can resolve issues before they escalate.

25% Increase in Guest Satisfaction

Boost satisfaction and revenue by preventing repeat incidents everywhere.

How it works

Mobile-Ready Weekly &
Monthly Reports

  • Get automated weekly/monthly snapshots delivered directly to your mobile inbox

  • Track performance from everywhere - OSAT, Incident Rate, and CSAT

  • See trends over time in one simple view

Instant Insights for All Categories

  • Break down results by customer experience, location, service type, and feedback source

  • Identify strengths and risks with a simple side-by-side comparison. Fix issues early before they escalate

Actionable AI Summary - Built for Operators at Every Location.

  • Fix issues on the spot with actionable takeaways and next steps ready on your phone

  • Get actionable takeaways and next steps in seconds

  • Save time, reduce incidents fast, and improve guest satisfaction at every location

Improve Operations with Customizable Surveys

With integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Track item-level feedback and customer preferences to grow customer satisfaction and retention across all your locations.
Learn More

Uncover Location Insights with Detailed Analytics

Deliver the best customer experience for all of your locations with insights for every brand, location, and customer. Leverage Momos’ AI-driven insights to identify trends and top issues impacting customer experiences at each location.
Learn More

Boost Your Ratings and Reviews

Businesses with ratings above 4.4 see a 28% increase in revenue growth. Amplify your online presence by turning positive survey feedback into public reviews, enhancing your ratings across platforms.
Learn More

Recover Every Unhappy Customer

Increasing customer retention by just 5% can boost revenue by 25-95%. Turn negative experiences into opportunities by identifying unhappy customers through survey responses and addressing their concerns with automated recovery solutions.
Learn More

Built for Operators at Every Location

Mobile-Ready Reports Wherever You Go

Mobile-optimized reports with top metrics delivered right to your inbox and phone.

Faster Incident Resolution

AI-powered actionable insights in your hands, so you can fix the issues immediately on the spot.

Actionable Data, Boosted Productivity

Skip the complex dashboard, save time, and increase productivity with digested data for all categories and locations.

Improved CSAT at Every Location

Early detection of issues across locations helps teams prevent escalations and lift guest satisfaction.

Join Over 20,000 Locations Worldwide

See how Momos helps winning companies drive revenue and manage customer experience across 600+ brands globally.

Get Started
Back to Top
Company
About UsContact UsCareers
Resources
NewsReleases and UpdatesBlogCase Studies
Support
Help CenterLegal
Core Actions
Automate Customer InteractionsRecover Unhappy CustomersImprove Operational ExcellenceAmplify Your Online PresenceDiscover Customer InsightsRetain Your Customers
Products
AI Review ManagerAI Segmentation & AutomationCase ManagementCollaboration & Permissions Customer Data PlatformCustomer Recovery
Direct MarketingInsightsIntegrationsListings ManagementReview BoostingSurveys
Made with
Momos has been a time saver in helping us to manage our online delivery platforms!
Follow us on social media