July Product Updates: Smarter Surveys, Editing Emails With AI & New Integration!

Your teams move fast. Your tools should too––but not just faster, they should be smarter too.

This time, we’ve rolled out new updates designed for personalized marketing using AI, understanding your customers better through customization, and helping you unlock more granular insights.

From AI-powered campaign edits to smarter survey logic, here’s what’s new and improved 👇

Give the Right Guests the Right Offers

Conditional Offers are now live in surveys. Customize incentives based on how a guest ordered or based on any question in your survey.

• Personalize rewards for dine-in vs. delivery
• Boost redemption rates
• Create personalized surveys at scale with built-in logic

Track Menu Item Performance, Not Just Opens

Launching a new menu item or Limited Time Offers? Now you can tie your email campaigns directly to item-level sales.

• Know what’s driving purchases
• Accurately prove ROI
• Optimize future promotions based on real guest behavior

Respond to Mobile Reviews on iOS & Google Play Store

We now support iOS & Google Play Store reviews! Manage app reviews the same way you handle everything else, all in one place.

• Respond faster to mobile guests
• Track mobile ratings

Keep your eyes peeled for more updates in the weeks to come. Meanwhile, check out our Releases & Updates tracker for recaps or head to our Blog for industry insights and tips on how to grow your restaurants. 

Got questions or feedback? Don’t hesitate to contact your account managers. As always, thanks for your continuous support.