December Product Updates: Listings Management & More

Managing accurate business information across locations and channels is a challenge. Visibility and consistency are key to attracting new customers, but most tools lack the ability to streamline updates across platforms. That’s why we built Listings Management to help boost visibility and save time for multi-location brands.
Automatically sync and distribute your business information across 70+ platforms in the US (40+ internationally) to boost visibility and save time managing your online presence—all from one central dashboard.
To enable Listings for your business, please submit this form, and our team will contact you. In addition, we’re excited to share the latest updates to the Momos Platform. Find out how we are enhancing automation, streamlining workflows, and delivering better insights.

What’s New

🚀Save time and personalize responses without manual effort using AI-Generated Auto-Responses.

‍Automatically respond to all feedback with AI-generated responses:  

1. Go to Automation > Auto-Response, create or edit a rule  
2. Toggle on the “Use AI-Generated Suggested Responses to Auto-Respond” option

‍

🚀Customize workflows based on specific survey questions for full flexibility with Automation for Custom Survey Questions.

‍Set automation triggers using custom survey questions.

1. Go to Automation, create or edit any existing rule
2. Select just one Survey in the rule  
3. If the survey contains custom questions, set the question, condition, and value as a trigger for the rule

🚀Accurately track and analyze offer redemptions in Offer Analytics with Offer Code Redemption Verification.

‍Link offers redemptions to POS transactions in real-time with Olo or Paytronix POS.  

1. Select the correct POS in the new POS System field during the offer setup  
2. Use unique coupon codes
3. View matched data in Offer Analytics

‍🚀 Recover customers faster by quickly addressing negative experiences using Recovery Automation.‍

Automatically respond to negative feedback with win-back forms for recoverable customers.  

1. Go to Automation > Auto-Response, create an autoresponse rule specifically for Recovery (Winback)  
2. Create a response for recovery situations, including your recovery form

🚀 Gather actionable insights directly tied to customer purchases for more targeted improvements with Spendgo Integration.

‍Automatically trigger personalized post-order surveys based on actual transaction data and customer behaviors.  

1. Connect Spendgo with Momos  
2. Set triggers for surveys in the integration settings

‍