Focus On What You Do Best, Leave The Rest To Momos

Customer Engagement
‍for Restaurants

No more switching between dashboards. Ridiculously simple to use, and saves you hours of time.

Bring More Diners
from Everywhere

Our easy-to-use platform helps restaurants understand their customers better through analytics, and drive long-term ROI. Sign up today and watch your customer base grow.
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About Us

Built for restaurants, by restauranteurs.
Our simple tools help you harness data, engage your guests, and reach new audiences without having to invest in the costly infrastructure.
We are on a mission to support the transformation of the F&B industry, and would love to go on that journey with you.
All of your Channels, All in one Place
Get Started

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How Does Momos improve the Customer Journey?

Momos helps you gain new customers and retain existing customers

Awareness
Consideration
Purchase/Visit
Share Feedback
Return
Awareness
Customer Journey:
  • View Social Media Post 
  • Facebook/Instagram Ad 
  • Google Search    
How Momos Supports:
  • Social Media Boosting
  • Facebook/Instagram Ads (+ Vouchers)
  • Boost Online Ratings 
1
Consideration
Customer Journey:
  • Check Ratings & Reviews
  • Message Restaurant
  • Visit Website
How Momos Supports:
  • Review Management
  • Momos Chatbot
  • Branded Microsite
2
Purchase/Visit
Customer Journey:
  • Walk-in
  • Make a Reservation
  • Order Food Delivery / Pickup
3
Share Feedback
Customer Journey:
  • Share positive feedback online
  • Complain about a negative experience
How Momos Supports:
  • Online Reviews and Messages
  • Direct Surveys
  • Webform Enquiries 
4
Return
Customer Journey:
  • Return again as a repeat customer
How Momos Supports:
  • Momos Vouchers 
  • Facebook/Instagram Ad Retargeting 
  • Build Customer Database
5
Gain New Customers
Awareness
Consideration
Purchase/Visit
Retain Existing Customers
Share Feedback
Return
Awareness
Customer Journey:
  • Restaurant Discovery
  • Google Search
  • Social Media
How Momos Supports:
  • Increased Ratings
  • Customer Engagement
  • Deals, Offers, and Vouchers
1
Consideration
Customer Journey:
  • Check Ratings & Reviews
  • Contact Restaurant
  • Visit Website
How Momos Supports:
  • Review Management
  • Unified Inbox
  • AI Driven Automation
2
Purchase/Visit
Customer Journey:
  • Dine-in
  • Reservations
  • Food Delivery / Pickup
3
Share Feedback
Customer Journey:
  • Share positive feedback online
  • Complain about a negative experience
How Momos Supports:
  • Full Customer Service Suite
  • Direct Surveys
  • Customer Winback Tools
4
Return
Customer Journey:
  • Return again as a repeat customer
How Momos Supports:
  • Momos Vouchers 
  • Customer Profiles and Database
  • Multi-channel Customer Engagement
5

For a Restaurant - What Does the Customer Journey Look Like?

Awareness
Customer Journey:
  • View Social Media Post 
  • Facebook/Instagram Ad 
  • Google Search    
How momos can support:
  • Social Media Boosting
  • Facebook/Instagram Ads
  • Boost Online Ratings 
1
Consideration
Customer Journey:
  • Check Ratings & Reviews
  • Message Restaurant
  • Visit Website
How momos can support:
  • Review Management
  • Momos Chatbot
  • Branded Microsite
2
Purchase/Visit
Customer Journey:
  • Walk-in
  • Make a Reservation
  • Order Food Delivery / Pickup
3
Share Feedback
Customer Journey:
  • Share positive feedback online
  • Complain about a negative experience
How momos can support:
  • Online Reviews and Messages
  • Direct Surveys
  • Webform Enquiries 
4
Return
Customer Journey:
  • Return again as a repeat customer
How momos can support:
  • Momos Vouchers 
  • Facebook/instagram Ad Retargeting 
  • Build Customer Database
5

Powering Restaurants Everywhere

Our Products

Easy-to-use, powerful tools specially crafted to manage and grow your restaurant.
BI and Analytics
Ur easy to use digital marketing tools make advertising your restaurant simple. Manage all your Facebook, Google, and delivery platform campaigns from one place. Optimize your marketing spend, and maximize your return on investment with Momos
BI and Analytics
Ur easy to use digital marketing tools make advertising your restaurant simple. Manage all your Facebook, Google, and delivery platform campaigns from one place. Optimize your marketing spend, and maximize your return on investment with Momos
Growth and Marketing
Ur easy to use digital marketing tools make advertising your restaurant simple. Manage all your Facebook, Google, and delivery platform campaigns from one place. Optimize your marketing spend, and maximize your return on investment with Momos
Customer Care
Get a handle on all of your customer interactions. Reviews, direct messages, emails, webforms and custom surveys from everywhere, all in one place.
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BI and Analytics
All of your sales data, all in one place, across dine-in, delivery, and pick-up. No more logging into multiple platforms and downloading files. We visualize and analyze all the data for you, to help you better manage your business.
View More
Customer Activate
Incredibly easy-to-use digital marketing tools make growing your restaurant simple. Manage all your Digital Voucher, Facebook, Google, and delivery platform campaigns from one place. Spend your marketing dollars smarter and track your returns with Momos.
View More
Offers
Incentivise new customers, and also reward and retaining existing customers through our offers platform. Easily manage, setup and control offers for your brand through Momos. We’ll handle the distribution, reporting and analytics to tell you how much it is helping you grow.
View More
Microsite
All of your links, all in one place, updated dynamically. Get your customer to order or book quicker than ever. Advertise your restaurant from your social media platforms without the hassle of maintaining another website and give your diners a seamless experience.
View More

Built For Your Restaurant

Specially crafted tools for restaurants of all sizes
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Restaurant Data
Social Media Boosting
Customer Feedback
For
Small & Medium Businesses
View More
Customer Survey
Customer Survey
Restaurant Microsite
For
Restaurant Groups
View More
Restaurant Microsite
Restaurant Microsite
Restaurant Menu
For
Quick Service Restaurants and Chains
View More
Customer Surveys
Momos Surveys
Restaurant Data
For
Virtual Brands
View More

testimonials

Grain
With Momos, we could easily monitor store performance, launch marketing promotions, and attend to customer feedback across five different restaurant platforms all in one space.

It enabled us to draw valuable insights ‍into store performance, advertisements, and customers through metrics not easily attained elsewhere.
Oue Restaurant Group
Momos has been a great help in saving us a lot of time and effort with their clear and easy-to-use system.

It provides detailed analysis with constructive suggestions to help improve sales performance.
Shake Shack
Enlightened Hospitality is the cornerstone of our business at Shake Shack, and ‍Momos empowers us to further
elevate our culture of hospitality digitally through their comprehensive reputation management tools.

Momos consolidates our online reviews in one platform, which takes the work out of monitoring inquiries so we can seek out moments to provide generosity and go above and beyond just routine support.

Their automation tool provides a safeguard so no guest slips through the cracks and we ensure every guest feels heard.
Team Udders
Momos has been a time saver in helping us to manage our online delivery platforms! It is easy to use and provides detailed consolidated data for online sales and marketing performance.

The team is also very supportive and great to work with!
Poke Theory
Momos has quickly become the platform that every F&B business needed, but never had. In the 6 months that we have been on Momos, the product has grown exponentially, with feedback taken into consideration and implemented swiftly where appropriate.

Our goal was to "live" on Momos for a multitude of digital marketing, social media management and data reporting services and we are seeing that happen in real time.

Thanks Momos team for creating & continually improving a fantastic product that has been missing in the industry all this while. We can't live without it!

Supercharge your Restaurant Today

Get in touch with us to learn more about how Momos can save you hours of time and grow your business today!
Get Started Now
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Customer EngagementBI and AnalyticsMarketing and GrowthMicrositeOffersCustomer CareCustomer Activate
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Support
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Contact details
Existing Customers
support@momos.com
New Customers
sales@momos.com+6591834989

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Products
Customer ServiceBI and AnalyticsMarketing and GrowthMicrosite
Resources
Press RoomFAQBlog
Company
About UsContact UsCareers
Support
Help CenterPrivacy PolicyTerms & Conditions
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