360° Customer Engagement
For Your Restaurant

Simplify the management of your reviews, feedback, messages, emails and customer interactions all from one place. We tell you what customers are saying at all times, so you can focus on bringing them in and keeping them around
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Review Management
  • Consolidation of all Online + 3rd Party Delivery Reviews
  • Review Boosting
  • Auto Responses
Direct Feedback
  • Branded Surveys
  • Email Inquiry Support
  • Webform Submissions
  • Customer database
Direct Messaging
  • Consolidation of all direct messaging channels
  • F&B Chatbot
  • Chatbot Custom Categories
One Unified Inbox
Sentiment Analysis
Dine-In and Delivery Surveys
Customer Retention Vouchers
Ensure the majority of social media direct messages are resolved instantly via Momos' F&B specific chatbot.
Restaurants see up to 5X increase in feedback after utilising Momos' Surveys & Vouchers solution.
Nearly all diners (93%) read reviews before choosing what restaurant to dine-in or order from.

How does Momos add value for Customer Engagement?

Consolidate Feedback

Spending time to manually login & switch between platforms to access and respond to customer feedback?
Reviews + Messages + Comments + Surveys + Inquires:
Across Google, Social, 3rd Party Delivery Platforms,  Dine-in/Delivery surveys, Email & Website Enquiries
Feedback Analytics & Alerts:
Automatically get alerted when ratings drop or when there is a negative trend at a store

Respond Automatically

Spending too much time responding manually to every single feedback?
Are you missing out on customers because its taking too long to respond?
Auto Respond to Reviews

Customisable library of auto-responses for all your review channels

F&B specific Chatbot:

Customisable to support Facebook & Instagram and your website. Get to 100% response rate in under 5 seconds.

Convert High Intent Customers:

Automatically support messaging queries related to reservations, operating hours, delivery orders etc

Retain Existing Customers

Are you struggling to retain customers who have left negative feedback?
Is it hard understand what customers are complaining about across your brands, outlets & staff?
Voucher Appeasements:

Recover customers who have had bad experiences with a seamless voucher flow across all your feedback channels

AI-powered sentiment analysis

To pinpoint what to fix at a given store level

Customer Database:

Save & Re-target your loyal customers

Boost Ratings & Followers

Are you struggling to increase your rating because of a few bad reviews on Google & food delivery platforms?
Looking for ways to increase your followers on Facebook & Instagram?
Momos Surveys with Review Boosting:

Incentivise positive feedback through vouchers & facilitate 1-click posting on Google/Facebook

QR codes:

Add feedback cards at your restaurant & your delivery orders to collect feedback & customer information

Customer Engagement


Reputation management across all channels
Chatbot, auto-responses
Customer sentiment analysis
In-house surveys to grow your customer database and insights

Engage Your Customers
Grow your Restaurant

Your customers already love your food. Let them hear from you too.
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Total Understanding of your Diners
Our in-house built models use natural language processing to help you understand what your reviewers are saying. We tell you where you are doing well, or could use some improvement.
Grow Your Customer Database
Our in-house surveys and vouchers features can help you collect more customer details to grow your database. You own your own customer's data, we just help you collect more.
Automate your Replies
Our chat-bots and auto-response features allow you to respond to your customers in record time.

Improve how your Restaurant Operates

Momos is custom built for restaurants everywhere. Our tools and reports save you time and help you better measure your business so you can grow your restaurant effectively.
Go back to running your restaurant, and leave the rest to us.

Supercharge your Restaurant Today

Get in touch with us to learn more about how Momos can save you hours of time and grow your business today!
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All of your channels at your fingertips