Customer Recovery and Retention

Winback Lost Customers and Transform Dissatisfaction into Loyalty

Save your business from the heartache of lost customers. Spot unsatisfied customers early, and win them back, all in one easy-to-use and automated flow. Turn customer dissatisfaction into loyalty and systematically increase your retention rates.

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Capture Dissatisfaction Swiftly

Prevention is better than cure. Identify unhappy customers early on in their dissatisfaction journey. With instant alerts on negative feedback, you're always ahead of the curve, ready to turn the tide before the customer drifts away

Win Them Back Proactively

Lost customer? Not on our watch. Directly connect with dissatisfied customers, enabling personalized responses that show your commitment to their satisfaction. Encourage a change of heart with incentives when necessary, change their experience from displeasure to surprise and delight.

Transform Customers into Advocates

Turning unhappy customers into joyful patrons is great, but turning them into active promoters? That's exceptional. Go a step further to encourage positive reviews and boost your business visibility on Google.

Focus On What You Do Best, Leave The Rest To Momos

AI-Driven Automated Responses

Experience the power of Artificial Intelligence as it enables immediate, automated responses to customer feedback. Cater to your customers swiftly, fostering a positive experience and boosting their perception of your brand.

Strategic Customer Winback Flow

Be always one step ahead with the instant flagging of negative feedback. This enables quick intervention, prompt resolution of issues, offering dissatisfied customers a lifeline back to a positive experience with your brand.

Incentivized Customer Recovery

At the first sign of negative feedback, trigger personalized messages and attractive offers, turning negative experiences into positive solutions that encourage customer loyalty.

Google Review Amplification

Turn satisfied customers into powerful advocates. Gently encourage customers who have expressed positive feedback to share their experiences online, reinforcing your brand reputation and introducing potential customers to the high-quality service they can expect from your business.

Ready to do your best work?

Get in touch with us to learn more about how Momos can save you hours of time and grow your business today!