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Read business and industry insights, stories from restaurant owners and the latest product information to help grow your restaurant today

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September 4, 2025

Turning Customers into Guests: Why We Built Guest AI

How Momos built Guest AI to help brands turn one-time customers into repeat guests—driving loyalty, CSAT, and revenue through AI-powered service, ops, and marketing.
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May 27, 2025

Predictive AI in Customer Service: Solving Problems Before They Happen

Discover how predictive AI helps multi-location brands reduce churn, improve ratings, and automate customer service before problems happen.
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May 23, 2025

From Dashboard Fatigue to AI-Powered Clarity

Dashboards are out. Learn how modern CX teams use Generative Customer Intelligence (GenCI) to surface insights and drive smarter decisions—fast.
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May 22, 2025

AI-Powered Chatbots: The 24/7 Customer Support Revolution

AI chatbots deliver fast, scalable, and always-on customer service. Learn how multi-location brands use them to boost efficiency without losing the human touch.
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May 21, 2025

Automating Service Without Losing the Human Touch – AI for Business

Discover how multi-location businesses use AI to automate service tasks without losing empathy. Learn what to automate and what to keep human.
Customer Feedback
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May 20, 2025

AI in QSRs: What’s Being Replaced and What’s Not?

Understanding the New AI Landscape in Quick-Service Restaurants—with Insights from Momos
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March 21, 2025

Why Reviews Are "Still" Critical in 2025 for Multi-Location Brands

Your online reviews are still the first place your customers find you, and businesses that continue to prioritize them see more repeat customers, and higher revenue, even in the AI age.

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