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Book a call and see how Momos is helping 20K+ restaurant locations:
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Unify and respond to reviews on auto-pilot, 24/7
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Gain operational insights of every location
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Collect guest feedback with surveys
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Improve local SEO and rankings on Google Maps
We had worked with other big companies, but they didn’t give us the personalized attention to benefit from their services. Momos offers a modern tool and a hands-on team that supports our 1,000+ locations.
— Papa Murphy's Team
A dedicated CS team in the US take at least $45-60k+ annually per headcount,
before employer costs, and the time it takes to hire and ramp one up.
| In-house CS Team |
|
|
|---|---|---|
| Time to first impact | 1-2 months to hire, 3-6 months to ramp up | Ready to resolve cases in days |
| Channels covered | Only what the team can handle manually | Every review, social, and survey channel |
| Response time | Hours to days, business hours only | On-brand replies within ~5 minutes, 24/7 |
| Availability | Out on sick days and holidays, with risk of reps quitting. | Always on, and it remembers every single guest's preference. |
| Locations & languages | Capped by headcount and capacity | Unlimited locations, brands, and languages |
| Insights & reporting | Manual, one report at a time | Auto insights sent to your email |
| Cost | $45,000-$60,000+ per rep, per year, plus overhead | A fraction of one hire |



















